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I’m having trouble accessing my account.

Last updated: January 4, 2026

Short Answer

If you forgot your password, use the "Forgot Password" link on the login screen. For other issues, check your internet connection or contact support.

Common solutions for access issues:

  • Forgot Password: Use the reset link on the login page. Check your spam folder for the reset email.
  • Network Error: Ensure you have a stable internet connection.
  • App Crash: Try reinstalling the app (your data is backed up to the cloud).

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